Corrections and corrective actions

Fix the problem and address its cause.

Record the immediate fix and the actions needed to stop the cause of the problem.

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AI for problems and corrective actions

Use AI to describe a problem, suggest possible causes and draft actions. Your team checks the facts and investigates the cause.

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01Record the correction

Record the correction: the immediate fix for the problem found. Keep it separate from the investigation and further actions.

02Define corrective action

Record corrective actions that address the cause. Explain what needs to happen so another person can carry out and review the work.

03Track actions with the finding

Keep actions with the finding and investigation. Check progress and results before deciding to close the record.

A connected record of the correction, investigation and corrective action.