Recording problems and findings
Record the problem while it is fresh.
Record problems found during an audit or other work. Add a description, category and supporting information.
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AI for problems and corrective actions
Use AI to describe a problem, suggest possible causes and draft actions. Your team checks the facts and investigates the cause.
01Describe what was found
Describe what happened and where it was found. Include enough detail for another person to investigate.
02Add the supporting information
Add supporting records and choose a category. If the problem came from an audit, keep the link to the audit and requirement.
03Start the follow-up
Use the finding record to manage the investigation and response. Keep discussions and decisions with it.
A documented finding with enough context to investigate and act.
Other tools for your team
Problems and corrective actions software
Record problems, investigate their causes and track corrective actions. Check the results before closing each record.
Internal audit management software
Plan audits, understand requirements, record evidence and review results in one place. Use AI to help with preparation and writing.
Risk assessment and management software
Record risks, assess their likelihood and impact, and plan actions to reduce them. Keep assessments with your quality records.