What does ISO 22301 cover?
ISO 22301 organizes the work needed to keep critical activities operating during disruption and recover them. It connects business impact analysis to realistic response arrangements, exercises and improvement.
Who it is for
Organizations whose customers depend on the availability of critical activities and services.
Key areas to understand
Start with these areas. Identify which requirements apply to your activities and who is responsible for them.
- 1Identify critical activities and recovery priorities.
- 2Build continuity strategies around actual dependencies.
- 3Exercise response arrangements and resolve weaknesses.
Evidence to prepare
This list is a starting point. Check the standard for all required documents. For each item, record who is responsible, the activity or site it relates to, and a recent example showing how it works.
- Business impact analysis
- Recovery objectives and dependency records
- Continuity plans and contact lists
- Exercise observations
- Actions and retest results
Keep records that explain what was checked, which requirement was used and who checked it. Include any action taken when a requirement was not met. Link each record to the work it supports.
An internal audit example
Suggested checks from 4Auditee
Walk through a scenario in which a key site is unavailable at the start of a shift. Ask who can activate the plan, where staff would work and which systems and suppliers must be available. Record the decisions the team cannot make with the information currently in the plan.
Choose a sample that suits your activities and risks. If you find a gap, record the requirement, the evidence and what was missing. Check more examples if the first results suggest a wider problem.
A common problem to check
A successful IT restore does not prove that the business can resume a service. Include people, premises, suppliers and customer communication in exercises.
Prepare for assessment
The assessment type for this guide is management-system certification. Confirm the requirements, what will be assessed and how the assessment will work with the responsible body or customer. These steps help you prepare. You must also follow the scheme’s official rules.
- Define what is covered. List the products, services, activities and sites. Record the standard edition, additional scheme rules and customer requirements.
- Find what is missing. Compare the requirements with current work. Prioritise gaps by risk. Assign someone responsible and a completion date.
- Keep records of everyday work. Check a sample of actual records and speak with the people involved. Make sure they understand their responsibilities.
- Check the results. Complete internal reviews and audits. Check that corrective actions worked before closing problems.
From one site to many
Make it easy to find who is responsible at each site. Keep company policies separate from records of local work. Link each site’s records to its activities, risks and requirements so you can spot gaps at individual sites.
Sites that share a management system do not automatically qualify for one certificate or assessment. Confirm which sites can be included and how they will be checked with the assessment body.
About this guide and its sources
4Auditee wrote this guide using the public source below. The evidence list, audit example and preparation steps are our suggestions. Read the official standard and scheme rules for the full requirements. This guide does not include the standard’s full text or provide certification.
DNV: ISO 22301 reference information